By AIM Faculty Jan Burnes
No you’re not imagining it. There are some people who can brighten a room just by leaving it!
However, according to experts such as Dr Robert Bramson, author of the book, “Dealing with Difficult People” over 90 percent of workers want to do a good job and get on well with others. If you’re reading this, a member of the minority is probably causing you some grief. Some problems exist and as a manager, you need to try and work things out.