• People Matters (previously PPMM)
    People Matters (previously Practical People Management Matters or PPMM) is a behavioural change development program for current and aspiring team leaders to build the knowledge, skills and confidence to effectively manage people in the workplace. The program is one of the Public Service Commission's (PSC) development opportunities to build leadership and management capability across the public service. It aligns to the Workforce Capability Success Profile for team leaders (manages individuals) and supports public service employees' performance obligations. Related courses: People Matters extension modules are stand-alone 1-day workshops. Attendance at either PPMM or People Matters is not a pre-requisite to complete the extension modules. Click the link below to register: PEOPLE MATTERS EXTENSION Inclusion and Diversity Matters REGISTER NOW   PEOPLE MATTERS EXTENSION Recruitment and Selection REGISTER NOW    
  • People Matters Extension - Recruitment and Selection
    Getting the right people on board is critical to the success of any organisation be it private or public sector. This 1 day extension module for the popular People Matters Program (previously Practical People Management Matters or PPMM) provides a solid understanding of the process within the context of the state public service and provides a framework for effective recruitment, selection and employee onboarding. Related courses: PEOPLE MATTERS REGISTER NOW   PEOPLE MATTERS EXTENSION Inclusion and Diversity Matters REGISTER NOW  
  • People Matters Extension - Inclusion and Diversity Matters
    This fast paced 1 day extension module for the popular People Matters Program (previously Practical People Management Matters or PPMM) serves to provide a solid understanding of Inclusion and Diversity in the context of the state public sector. Related courses: PEOPLE MATTERS REGISTER NOW   PEOPLE MATTERS EXTENSION Recruitment and Selection REGISTER NOW    
  • Building Client Relationships
    The Building Client Relationships short course provides valuable insight into building sales, retaining business and increasing referrals through the development of successful long-term client relationships. It explores how to identify, differentiate and customise solutions with new and existing clients and how to leverage enhanced interpersonal skills for success.
  • Assertiveness Techniques
    The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and express your views and plans.
  • RISA Induction - Standard 11 Surface (Refresher)
    This program is designed for workers in the resources industry who have completed a recognised Standard 11 induction and hold a current Statement of Attainment. This program has been designed for inductees wishing to renew their Standard 11 induction for another 5 years. 
  • Analyse and Present Research Information
    The Analyse and Present Research Information short course focuses on practical research methodologies and analysis techniques. It provides an end-to-end exploration from research planning through to analysis and the compilation and presentation of findings.
  • Advanced Presentation Skills
    This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.
  • Advanced Design and Assessment for VET Practitioners
    This short course is focused on the design and development of effective learning programs and strategies, aligned to the requirements of Training Packages or Accredited Courses. You will reflect upon and evaluate your training practices to develop a plan for continuing professional development.
  • Essential Selling Skills
    The Essential Selling Skills short course provides you with the framework to manage your sales activities and the practical skills to identify prospects and present compelling solutions. You will learn techniques to successfully identify and negotiate sales opportunities to improve your sales results. *Now available in Parramatta, NSW.

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