Appraising and Managing Performance

Overview

A constructive performance review has the potential to contribute to improved job satisfaction and work output. Day one of this practical program covers how to set up a performance management system while day two covers the practical aspects of conducting the review. The sessions on the second day include how to write performance agreements, and role-plays of how to run the appraisal meeting and give constructive feedback.

By the conclusion of this program participants will feel more confident in their ability to make the performance appraisal of their staff a transparent and fair experience.

Designed For

Supervisors, managers, project coordinators and human resource managers.

Content

• The role of performance management in the organisation
• The Performance Management Cycle
• Linking strategic and operational plans to individual performance management
• Developing individual performance goals and indicators
• Implementing and monitoring performance management systems
• Approaches to performance management
• Factors that inhibit performance management
• Recognising and rewarding performance excellence
• Developing the performance agreement
• Preparing for and conducting the review
• Negotiating and coordinating learning and development plans
• Managing diminished performance
• The legal aspects of performance management.

Learning outcomes

• Implement a procedure for linking the objectives of the organisation to the specific employment objectives of the individual
• Implement performance planning and review processes in the workplace
• Formulate goals to improve the work effectiveness of individuals and teams
• Conduct a performance appraisal for an individual

BSBMGT502A Manage people performance
BSBHRH503A Manage performance management systems

Duration
2 days