Manage and Implement Change

Overview

This program is designed to provide managers with the skills and knowledge to implement and cope with change in the workplace. Such skills are essential for every manager given the rapid pace of change and the need to influence the process toward organisational outcomes.

Manage and Implement Change is designed for:

• people involved with the change process in their organisation, including:
  • supervisors
  • team leaders
  • frontline managers
  • managers
• people seeking to acquire the skills involved in these roles.

Content

• understanding the change process
• models of organisational change
• aligning change strategies with organisation goals
• planning for change
• involvement and empowerment in change
• developing creative and responsive approaches to issues
• dealing with resistance to change
• coaching and mentoring
• monitoring effectiveness
• flexibility without losing focus.

Learning Outcomes

• analyse internal and external environmental factors to identify change requirements and opportunities
• develop and implement change management strategies in response to those identified requirements or opportunities.

Units of competency

• BSBINN601A Manage organisational change

Duration
2 days