AIM National Course Directory

AIM runs 33 courses nationally, that is, each is offered by all five divisional offices. In addition, divisional offices run other business and management courses, so for a full listing please select your local AIM branch from the list to the right.

You can also view the courses in alphabetical order.

Open Programs delivered nation-wide

Business Communication

• Business Writing Skills
• Professional Presentations

Finance

• Finance for Non-Finance Managers
• Manage Team Budgets

Frontline Management

• Manage People Performance

General Management

• Strategic Business Planning
• Workplace Information
• Workplace Leadership
• Workplace Safety

Individual Performance

• Conflict Resolution
• Negotiation Skills
• Personal Work Priorities
• Time Management

Leading & Developing People

• Appraising and Managing Performance
• Coaching and Mentoring
• Developing High Performance Teams
• Effective People Management
• Effective Workplace Relationships
• Team Effectiveness

Learning and Development

• Develop Workplace Learning
• Train the Trainer

Project and Operations Management

• Applied Project Management
• Manage Projects
• Operational Plans
• Project Management Fundamentals
• Workshop for Diploma of Project Management

Quality and Continuous Improvement

• Continuous Improvement
• Innovation and Change
• Manage and Implement Change
• Quality Management and Process Improvement
• Risk Management

Sales, Marketing and Customer Service

• Building Client Relationships
• Customer Service
• Essential Selling Skills
• Manage Customer Service