AIM National Course Directory

AIM runs 33 courses nationally, that is, each is offered by all five divisional offices. In addition, divisional offices run other business and management courses, so for a full listing please select your local AIM branch from the list to the right.

You can also view the courses in alphabetical order.

Open Programs delivered nation-wide

Business Communication

• Business Writing Skills
• Professional Presentations

Finance

• Finance for Non-Finance Managers

Frontline Management

• Continuous Improvement – Improving Systems and Processes
• Effective Workplace Relationships – Working Together
• Innovation and Change – Making Change Happen
• Manage People
• Manage Projects
• Manage Strategic Customer Service
• Managing Team Budgets and Financials
• Operational Plans – From Thought to Action
• Personal Work Priorities – Empowering Self
• Team Effectiveness
• Workplace Information – The Knowledge Advantage
• Workplace Safety – Promote a Safety Culture

General Management

• Contract Management
• Manage and Implement Change
• Manage Work Priorities
• Quality Management and Process Improvement
• Strategic Business Planning

Individual Performance

• Conflict Resolution
• Negotiation Skills
• Time Management

Leading & Developing People

• Appraising and Managing Performance
• Developing High Performance Teams
• Effective People Management

Learning and Development

• Train the Trainer

Project and Operations Management

• Advanced Project Management
• Project Management Fundamentals
• Strategic Risk Management
• Workshop for Diploma of Project Management

Sales, Marketing and Customer Service

• Building Client Relationships
• Customer Service – Meeting Customer Needs