By Dr Malcolm Johnson FAIM
I was at an industry conference recently, listening to a speaker regale the audience about how to manage Generation Y, as if something was wrong with them. Used respectfully, humour can be a wonderful way of connecting people to the message.
Efforts to improve the productivity and performance of Australian organisations are being stymied by inefficient and under skilled middle managers according to the findings of a major research survey released today.
The Australian Institute of Management survey,
