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From Manager to Leader
This course is part of the Australian Institute of Management's CPM portfolio and is designed specifically for federal government employees.
The rapidly changing demands on public service managers requires you to not only know how to lead and to demonstrate leadership behaviours, but also to “be” a congruent and values-driven leader.
Senior managers in the public sector are expected to have a robust knowledge of the public service context and challenges as well as demonstrate emotional intelligence, courage and authenticity when dealing with others. This program explores and addresses these and other issues in a practical and experiential way, providing opportunity for self-reflection through leadership-centric diagnostics.
This three-day program takes a holistic approach starting with a broad overview of how the public sector is evolving and then moving through the role of managers and leaders. It also covers the importance of emotional intelligence for workplace effectiveness; skills for leadership, authenticity and self-management; through to reflecting on career directions and a future development plan.
The program includes both a 360° Feedback Profile based on the Integrated Leadership System (ILS) and a DiSC profile, a behavioural profile that identifies self-reported behavioural preferences.
Who should attend
The program is designed to build the capability and performance of experienced public service managers with responsibility for managing staff and achieving outcomes in a changing public service. It is designed for experienced EL1 and EL2 officers seeking to broaden their leadership impact within their organisation and is consistent with the APSC Leadership Development Strategy.
At the end of the program, participants will be able to:
- Distinguish between effective management and leadership
- Identify their natural leadership style, and learn to be more comfortable using less familiar styles
- Identify their Emotional Intelligence (EI) and use it to lead people more effectively
- Improve self-awareness
- Use a range of communication skills for relationship building and influencing
- Identify a vision and the key elements needed for its execution
- Analyse their APS career history and identify key development goals and strategies
The public version of this program is run as a residential course ensuring that learning is undertaken away from the workplace. It is also offered in-house for organisations with a number of interested individuals, please call us to discuss suitable delivery solutions.
In the public version, the residential experience achieves positive outcomes by both providing opportunities to be immersed in learning and to develop relationships and providing a new space and context where participants were equal and existing barriers and hierarchies are broken down.
The principal venue used by CPM for its residential courses is The Briars which allows sole occupancy for CPM courses, so participants can get to know each other and interact within a private setting. Transportation to and from the venue is provided from Canberra by a chartered transport service.
The Briars is near Bowral in the NSW Southern Highlands, midway between Canberra and Sydney, some 15 minutes’ drive from the Hume Highway. More information on the venue is available here.
360° feedback is a process whereby leaders and staff members can receive confidential, anonymous feedback from the people they work with.
The power of 360° feedback as a means of self-awareness stems from its fairness and believability. Feedback from multiple perspectives, and from credible work associates, is powerful in motivating behavioural change.
At the personal level 360° feedback provides individuals with a means of taking stock of how others think they are performing at work, compared with how they themselves think they are performing. 360° feedback is important in that it emphasises self-responsibility and encourages self-development. The presentation of the feedback information makes drawing up personal development plans much easier.
It enables clear and quantified feedback on strengths and areas needing development. Measurement through feedback also allows continuous learning.
360° feedback is an important element of this program and is undertaken using the Executive Leadership Profile (ELP). The ELP is built upon an established public sector management competency framework and focuses on public sector-specific capabilities. 360° feedback, with its focus on comparing one’s own views with others’ assessments of our performance and behaviour, lies at the very heart of management and leadership success.
The DiSC profile is a behavioural profile that identifies self-reported behavioural preferences. Based on William Marsten’s work, the DiSC profile identifies the individual’s key behavioural drivers and describes common behaviours that people adopt as they seek to achieve situational effectiveness.
This tool it encourages discussion about behavioural preferences, it helps individuals understand, embrace and respect behaviours such as pace at work, the desire to compete or lead others, tendencies towards perfectionism and other common behaviours.
For residential programs held at The Briars, you will be invoiced for $4,500 (GST inc). This includes meals, accommodation and return bus transport between Canberra and the program venue. Cancellations or deferrals after the closing date will attract a cancellation fee of $700, alternatively substitutes can be accepted up until 14 days before the course begins.
For non-residential delivery at AIM Canberra you will be invoiced for $3,500 (GST inc
Gunnar Habitz is a recent AIM graduate of an advanced diploma. After starting his career as an international sales manager, he enrolled with AIM to progress his management and leadership skills. Although based in Switzerland, he travelled to Sydney for 3 months to complete the face-to-face diploma. Searching for the highest quality management information available in Australia, he eventually chose AIM. Here’s his story.