Browse AIM’s full range of training courses, including information about the key learning outcomes you can expect.
People Matters - Inclusion and Diversity Matters
This fast paced 1-day program serves to provide a solid understanding of Inclusion and Diversity in the context of the state public sector. The objective of the program is to improve participant's knowledge and skills to create an environment in the state public sector where every person is treated with dignity and respect, where the talent and values of different groups are respected, and where productivity and customer service improves because the workforce is happier, more motivated and made aware of the benefits that inclusion can bring.
Is this course right for you?
If you work within the Queensland public sector and you are new to management or are seeking a deeper understanding of inclusion and diversity in the workplace, this course will benefit you. Developed by the Public Service Commission and delivered by AIM.
Upon completion of this course you’ll be able to:
- Identify unconscious biases in yourself and others
- Create an action plan to build an inclusive and diverse team
- Identify where service delivery practices can be adapted to make them more inclusive
- Understand the public sector inclusion and diversity focus, key principles and aspirations, and the diversity dividend
- Understand managers’ legislative responsibilities in relation to inclusion and diversity
On-Campus Workshop – 1 day face-to-face workshop (QLD only)
The benefits of studying in a classroom setting include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You’ll study alongside like-minded people and strengthen your network.
Continuing Your Leadership Journey
The 3-day People Matters course forms one of the first stages on the leadership roadmap for public servants outlined by the Public Service Commission.
People Matters Extension modules
Three extension modules are available as stand-alone 1-day workshops to develop specialist skills in:
Completing People matters is not a pre-requisite to undertaking extension modules.
- Comprehensive course notes
- Morning tea, lunch and afternoon tea
- Internet Access
Please advise AIM when booking if you have any dietary or accessibility requests.
Please note that prices for AIM short courses do not include assessment.
AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily real-world experience?
Our motto: By managers, for managers.Payment Options
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
- Credit Card (Visa/MasterCard/Amex)
If you would like to spread the cost of your training out our finance partner Zip Money can offer you a line of credit with 6 months interest free and flexible weekly, fortnightly or monthly payment options. For more information on this, visit Zip Money
“[People Matters] was very informative and I felt fortunate to have been involved. I really invested in the process and reaped many rewards.”