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People matters is a leadership course for current and aspiring team leaders within the Queensland public sector.
Designed by the Public Service Commission and delivered by AIM, it provides the practical skills and confidence to effectively manage people, performance and change. The program helps leaders to understand their leadership style and team dynamics to improve workplace engagement and productivity.
The program combines a self-paced online module, 3 days of face to face action-learning workshops and a workplace practice activity, completed by participants with the support of their supervisors.
People matters provides the opportunity to not just learn about leadership, but to put your learnings into practice.
People matters aligns to the Queensland Workforce Capability Success Profile for team leaders.
We know that People matters works, with 96% of past participants surveyed saying they acquired practical strategies they could apply in the workplace, and 90% of participants increasing their knowledge and confidence in leading people.
You may also be interested in the People matters 1-day extension modules, offering specialist skills in recruitment and selection, and inclusion and diversity in the context of the Queensland public sector.
Is this course right for you?
If you are current or aspiring Queensland public sector team leader looking to develop or refresh your people management skills, this course will assist you.
People matters forms one of the first stages on the leadership roadmap for public sector employees outlined by the Public Service Commission.
This course will help you to:
- Develop practical skills and confidence to manage people, performance and change
- Understand the responsibilities of a Queensland public sector team leader
- Apply the practical skills and knowledge you have developed to meet changing organisational and workforce needs
People matters is available in two delivery modes:
- as an open scheduled program (where participants join a mixed group from agencies across the Queensland public sector), or
- as a private in-house program.
Open programs are scheduled throughout the year across Queensland.
For in-house programs, please contact AIM to discuss tailoring People matters to your agency's needs, including delivery location (regional or metropolitan). Queensland public sector agencies can engage AIM to conduct in-house programs under a Public Service Commission standing offer agreement, without the requirement for a tendering process.
People matters is only available in Queensland.
- Pre-program skills evaluation
Participants and their supervisors complete a skills review to identify key development areas.
- Online module
Participants complete an online self-paced module.
- roles and responsibilities of managers in the Queensland public sector
- how government works
- creating great workplaces
- Facilitated workshops (Days 1 & 2)
- leading teams
- communicating effectively
- managing for high performance
Facilitated workshops days 1 & 2 are offered over consecutive days, with day 3 usually offered two weeks later, allowing time to complete the workplace practice activity and consolidate your learnings.
- Workplace practice activity
Participants complete a workplace practice activity using a real-world scenario from their own workplace. This activity helps to translate the program learnings into positive new behaviors in the workplace.
- Facilitated workshops (Day 3)
- leading change
- workplace practice activities
- End of program skills review (participants only)
Participants assess the new skills they have learned during the program.
- Post program evaluation (3 months following completion)
Participants and their supervisors evaluate the application of program learnings within their workplace.
Continuing Your Leadership Journey
The 3-day People Matters course forms one of the first stages on the leadership roadmap for public servants outlined by the Public Service Commission.
People Matters Extension modules
Three extension modules are available as stand-alone 1-day workshops to develop specialist skills in:
Completing People matters is not a pre-requisite to undertaking extension modules.
- Comprehensive course notes
- Morning tea, lunch and afternoon tea
- Internet Access
Please advise AIM when booking if you have any dietary or accessibility requests.
Please note that prices for AIM short courses do not include assessment.
AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily real-world experience?
Our motto: By managers, for managers.Payment Options
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
- Credit Card (Visa/MasterCard/Amex)
If you would like to spread the cost of your training out our finance partner Zip Money can offer you a line of credit with 6 months interest free and flexible weekly, fortnightly or monthly payment options. For more information on this, visit Zip Money
“[People Matters] was very informative and I felt fortunate to have been involved. I really invested in the process and reaped many rewards.”