All Courses Under Communication

  • Advanced Communication
    The Advanced Communication short course empowers you with the critical thinking skills to build compelling arguments, engage others and present your ideas with influence and impact.  Assert your position, recognise deceptive reasoning and present a substantiated viewpoint with confidence.
  • Advanced Presentation Skills
    This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.
  • Analyse and Present Research Information
    The Analyse and Present Research Information short course focuses on practical research methodologies and analysis techniques. It provides an end-to-end exploration from research planning through to analysis and the compilation and presentation of findings.
  • Assertiveness Techniques
    The Assertiveness Techniques short course will provide you with personal insight into the way you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and effectively express your views and plans.
  • Conflict Resolution
    The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.
  • Dealing with Difficult Behaviours
    Dealing with Difficult Behaviours supports your development as a proficient communicator, so you are adept in dealing with challenging personalities and situations. Equip yourself with the tools necessary to mitigate the cost of conflict through effective communication and mutually beneficial resolutions. Discover a range of proactive and preventative communication techniques and gain the courage to have difficult conversations in the workplace.
  • Develop a Compelling Business Case
    The short course outlines a step-by-step approach to putting together a strong business case. From analysing the variables (timelines, costs, risks vs return) all the way to an implementation plan, learn how to showcase your idea for maximum impact.
  • Effective Business Writing
    The Effective Business Writing short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
  • Effective Communication
    Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
  • Manage Meetings
    In today’s busy organisations where time is a precious commodity, the Manage Meetings short course offers you current and proven ways to maximise your time. It begins with the value of identifying the purpose of your meeting, knowing if a meeting will be beneficial; when, how and where to schedule it and who best to invite.
  • Professional Presentations
    This short course focuses on developing the skills required to plan and deliver effective presentations. You will use a range of tools and techniques to develop your skills in presentation construction, communication and audience engagement.
  • Report Writing
    The Report Writing short course provides you with techniques to create reports and informative documents that are well organised and clearly presented.
  • The Power of Influence
    The Power of Influence develops the skills that shape opinion, build credibility in the workplace and positively influence people to achieve goals, including those over whom you have no authority. Identify your preferred influencing style and understand the key techniques.
  • Writing Persuasive Documents
    The Writing Persuasive Documents short course develops your talent for producing compelling and influential copy. Exploring a range of techniques and styles, you'll gain the skills you need to express ideas in ways that engage audiences and inspire action.