All Courses Under Leadership & Management

  • Conflict Resolution
    The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.
  • Manage Business Effectively
    The Manage Business Effectively short course puts the spotlight on the manager's role in achieving business outcomes. Whether corporate, government, industry or not-for-profit, this course provides you with the end-to-end processes you need to successfully deliver results while managing operations and driving continuous improvement.
  • New Supervisor
    The New Supervisor short course provides you with the foundational knowledge and skills to effectively make the transition from teammate to leader. With a focus on effective communication, team performance and workplace relationship management, you'll learn the tools and techniques you need to get started in your management career.