All Courses Under Leadership & Management

  • Building Team Performance
    Building Team Performance will teach you the skills to develop a performance-based culture through the application of practical tools and strategies. The result will be more engaged employees who are aligned on achieving team goals, meeting performance standards and working collaboratively; raising the performance of the collective team.
  • Change Management
    The Change Management short course covers the step-by-step process for successful change. Understand the various types of change that affect your organisation and apply different models of change in the context of your business. Learn to plan, prepare and implement change with the tools to effectively resolve resistance to the change process.
  • Coaching and Mentoring
    Coaching and Mentoring will show you how to provide constructive feedback while maintaining trust, using proven approaches that incorporate emotional intelligence and strong interpersonal skills. Create a coaching culture where insight and experience are shared readily to provide the ongoing support your employees need to thrive.
  • Conflict Resolution
    The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.
  • Contract Management
    The Contract Management short course provides a practical guide to managing contracts through exploration of the contract lifecycle; from tendering and negotiating to managing risk and administering contracts. Foster sustainable relationships with suppliers through better management of the tendering and selection process, monitor the performance of suppliers, manage risk and resolve disagreements more effectively.
  • Design Thinking: Transform how you Create and Innovate
    The Design Thinking short course enables you to combine the traditional internal focus on your organisation’s linear objectives and business metrics with an outward creative focus that challenges assumptions and redefines problems to deliver better business outcomes. By putting human beings at the centre of your innovation efforts, you’ll learn how to turn prototypes into high-value solutions at a much faster rate.
  • Effective Workplace Relationships
    The Effective Workplace Relationships short course is designed to build your interpersonal skills and assist you in becoming a more effective communicator. Focusing on communication and behaviour, you will learn strategies to be more responsive to others and to foster positive workplace relationships.
  • Frontline Leadership
    Frontline Leadership teaches the critical leadership skills needed to get things done.  Identify your leadership style and adapt your approach to suit different situations and team needs. Learn how to translate organisational vision into goals that motivate and inspire your team to achieve high performance.
  • Implementing Innovation and Continuous Improvement
    The Implementing Innovation and Continuous Improvement short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.
  • Implementing Innovation and Continuous Improvement - Online
    The Implementing Innovation and Continuous Improvement online short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.
  • Leading with Emotional Intelligence
    Leading with Emotional Intelligence shows you how to harness your own emotions and those of others to enhance decision-making, improve behaviour and facilitate high performance. Including a Genos Emotional Intelligence Report, you’ll become aware of how your emotions directly impact those around you, both in work and personal lives.
  • Manage Business Effectively
    The Manage Business Effectively short course puts the spotlight on the manager's role in achieving business outcomes. Whether corporate, government, industry or not-for-profit, this course provides you with the end-to-end processes you need to successfully deliver results while managing operations and driving continuous improvement.
  • Manage Business Effectively - Online
    The Manage Business Effectively online short course puts the spotlight on the manager's role in achieving business outcomes. Whether corporate, government, industry or not-for-profit, this course provides you with the end-to-end processes you need to successfully deliver results while managing operations and driving continuous improvement.
  • Manage Innovation and Continuous Improvement
    This short course provides you with the skills, knowledge and insight to effectively take the lead in using innovation to realise business outcomes. Combining the freedom of creativity with the discipline of due process, you'll discover the business benefits of promoting innovation and continuous improvement.
  • Manage Innovation and Continuous Improvement - Online
    This online short course provides you with the skills, knowledge and insight to effectively take the lead in using innovation to realise business outcomes. Combining the freedom of creativity with the discipline of due process, you'll discover the business benefits of promoting innovation and continuous improvement.
  • Manage People Effectively
    The Manage People Effectively short course shows how to best engage your staff, create meaningful relationships and facilitate team cohesion by using emotional intelligence in your leadership communication and behaviour. Including a Genos Emotional Intelligence Report, you’ll become aware of how your interactions with others directly impact your ability to influence those around you.
  • Manage People Effectively - Online
    The Manage People Effectively online short course provides you with the personal insight, skills, knowledge and attributes you need to successfully lead others in the workplace. With a focus on communication, behaviour and emotionally intelligent leadership, you'll discover how to engage employees, create meaningful relationships and leverage diversity in the workforce
  • Manage Performance Effectively
    The Manage Performance Effectively short course provides the essential skills you need to successfully manage yourself while also leading your team. Focusing on workplace learning, self and team effectiveness, you’ll learn proven techniques for driving performance and consistently delivering results. Recognising that performance sometimes slips, you’ll also gain insight and tools to positively and proactively manage diminished performance.
  • Manage Performance Effectively - Online
    The Manage Performance Effectively online short course provides the essential skills you need to successfully manage yourself while also leading your team. Focusing on workplace learning, self and team effectiveness, you’ll learn proven techniques for driving performance and consistently delivering results. Recognising that performance sometimes slips, you’ll also gain insight and tools to positively and proactively manage diminished performance.
  • Mindfulness: Raise your Leadership Effectiveness
    Mindfulness – you may have heard of it, but what is the science behind it? What does it look like if you truly practiced the art of Mindfulness? In the business age of frantic schedules, busy meetings, lack of real resources, high internal stress and external pressures, how do you thrive rather than just survive? This one-day program will lay the foundations for improving your focus and bringing back your power.
  • New Supervisor
    The New Supervisor short course provides you with the foundational knowledge and skills to effectively make the transition from teammate to leader. With a focus on effective communication, team performance and workplace relationship management, you'll learn the tools and techniques you need to get started in your management career.
  • New Supervisor - Online
    The New Supervisor online short course provides you with the foundational knowledge and skills to effectively make the transition from teammate to leader. With a focus on effective communication, team performance and workplace relationship management, you'll learn the tools and techniques you need to get started in your management career.
  • Operational Planning
    The Operational Planning short course focuses on the development and implementation of operational plans. It will provide you with the skills to develop the plan, acquire resources, monitor progress and evaluate operational performance.
  • Operational Planning - Online
    The Operational Planning online short course focuses on the development and implementation of operational plans. It will provide you with the skills to develop the plan, acquire resources, monitor progress and evaluate operational performance.
  • People Leadership
    The People Leadership short course provides you with a platform on which to build your leadership identity. Recognising that management seniority is not just about commercial accountability, you'll learn how to become a trusted organisational figurehead who can lead and develop the workforce during times of both stability and change.
  • People Leadership - Online
    The People Leadership online short course provides you with a platform on which to build your leadership identity. Recognising that management seniority is not just about commercial accountability, you'll learn how to become a trusted organisational figurehead who can lead and develop the workforce during times of both stability and change.
  • Performance Management
    This short course explores the end-to-end processes associated with the performance management cycle. From the setting of goals and allocation of work through to performance reviews and recognition, you will learn the skills you need to drive a performance culture and proactively address issues of diminished performance.
  • Risk Management
    The Risk Management short course will guide you on how to create, implement and evaluate a risk management strategy that supports your organisation's objective and ensures the minimisation of risk.
  • Risk Management - Online
    The Risk Management online short course will guide you on how to create, implement and evaluate a risk management strategy that supports your organisation's objective and ensures the minimisation of risk.
  • Strategic Leadership
    Ths Strategic Leadership short course provides the practical tools and techniques necessary to successfully plan and deliver your organisation’s future strategic outcomes. From creating the vision to business plan execution, learn how to create realistic yet ambitious plans that support growth and financial sustainability.
  • Strategic Leadership - Online
    The Strategic Leadership online short course gives you the practical tools and techniques you need to plan for the organisation's future and deliver strategic outcomes. From visioning to business plan execution, you'll learn how to create realistic yet ambitious plans that support the growth and financial sustainability of your organisation.
  • Workplace Safety
    This short course will equip you with a solid understanding of workplace safety standards and practices, including the Work Health and Safety legislation. Learn strategies for promoting awareness and cooperation among staff and gain the tools to create and implement an effective and sustainable work health and safety framework in your workplace.
  • Workplace Safety - Online
    This online short course will equip you with a solid understanding of workplace safety standards and practices, including the Work Health and Safety legislation. Learn strategies for promoting awareness and cooperation among staff and gain the tools to create and implement an effective and sustainable work health and safety framework in your workplace.