Learning Outcomes

At the end of the program, participants will be able to:

  • Understand the social and emotional intelligences that support effective leadership
  • Improve self-awareness of their personal emotional and social intelligence capacity
  • Enhance your repertoire of techniques, skills and approaches for the challenges of their leadership role
  • Strengthen their executive impact and influence through improved awareness of self and others

Delivery Mode

3 days, face-to-face

Our programs are held on-site at AIM’s state-of-the-art campuses. The benefits of studying in a classroom setting include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You’ll study alongside like-minded people and strengthen your professional network.

Additional Information

What’s included?


Our non-residential delivery includes all-day catering, courseware, diagnostic profiling and a one-hour Executive Coaching session post-program.

Payment options


Payment of $3200 GST inclusive is to be made upfront before you attend the training. This can be made via credit card at the time of enrolment, or you can elect to have an invoice sent to you. Upon receipt of your invoice you can elect to have payment made through direct debit, or call (02) 6120 1980 and pay via credit card. For full terms and conditions, including cancellation / transfer requests, please visit https://www.aim.com.au/terms-and-conditions#public-sector-course

Leading with Mastery and Insight

4.7 out of 5
from over 222 participants

Our Facilitators

Our greatest asset is the strength of our people. Our facilitators are often sought after by name and our highly qualified CPM consultants have an average of 20 years’ experience of working in and with all areas of the public service. Our teams’ extensive experience brings a results based perspective that unlocks the potential of every participant. We take pride in our integrity, responsiveness and professionalism when transforming talent for the workplace of tomorrow.

In-House Training Solutions

Contextualising training engagements for your industry or organisation maximises relevance and increases the transfer of learning into the workplace. Develop team cohesion and achieve your specific business objectives through a shared, in-house learning solution.

AIM’s experienced learning designers develop both accredited and unaccredited learning engagements to build the critical competencies you need for success. Join over 500 organisations creating compelling and engaging AIM tailored learning solutions for industries including Government, Health, Financial Services, Mining, Manufacturing, Construction and more.

> Request an In-House Training Solution consultation

About About 360 Feedback and the Emotional and Social Intelligence Profile (ESIP)

360° Feedback is a process whereby leaders and staff members can receive confidential, anonymous feedback from the people they work with. It is an important element of this program and is undertaken using the Emotional and Social Intelligence Profile (ESIP). The ESIP is based on the Emotional and Social Intelligence Capability Framework which offers a model for understanding emotional and social intelligence and is built around four key criteria: self-insight, self-mastery, social insight and social mastery. The 360° feedback, with its focus on comparing one’s own views with others’ assessments of our performance and behaviour, lies at the very heart of emotional intelligence.