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BSB30115 Certificate III in BusinessQualificationCode:
BSB30115Duration:12 MonthsStructure:12 Units clustered into 3 subjects
Are you looking for the ideal starting point to a successful career? No matter which industry you work in currently or you’d like to end up in, you need to develop a solid foundation of business knowledge and skills so you can be a star performer in any organisation. Covering the general skills and knowledge required to work confidently in any office environment, AIM’s BSB30115 Certificate III in Business will give you the ability to create and organise documents, maintain financial records and deliver great customer service experiences in any business environment.
Who should undertake this qualification?
If you’d like to begin or return to a career in a business or office environment, this qualification will allow you to competently and capably carry out a wide range of fundamental business tasks including creating digital documents, communicating effectively with customers and co-workers, while working in diverse teams and applying work health and safety legislation.
Possible career outcomes*
Potential career pathways for graduates of this qualification include roles such as an Accounts Clerk, Office Assistant or Receptionist. Previous graduates of this program have gone on to roles ranging from clerical and administrative roles to sales roles across a wide variety of industries including Retail Trade, Accommodation and Food Services, Education and Training.
*(As per data from the Australian Government Department of Education and Training as well as the National Centre for Vocational Education Research).
Units of Competency
These units of competency have been developed in consultation with industry experts along with our facilitators who draw upon real-life case studies and examples to ensure the knowledge you gain is practical and applicable to your role.
This table below reflects the core units (C) and pre-selected elective units (E) of this course.
|Unit Code||Unit Name|
|BSBWHS302||Apply knowledge of WHS legislation in the workplace (C) - understand and comply with work health and safety (WHS) Acts, regulations and codes of practice in the workplace.|
|BSBITU302||Create electronic presentations (E)- design and produce electronic presentations for speakers, for self-access and online access.|
|BSBITU303||Design and produce text documents (E)- design and develop text-based documents using advanced features of word processing software.|
|BSBCMM401||Make a presentation (E)- prepare, deliver and review a presentation to a target audience for a range of purposes, such as marketing, training and promotions.|
|BSBCUS301||Deliver and monitor a service to customers (E)- identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.|
|BSBCMM301||Process customer complaints (E)- handle formal and informal negative feedback and complaints from customers by exercising discretion, judgement and appropriate knowledge of products, customer service systems and organisational policies.|
|BSBDIV301||Work effectively with Diversity (E)- recognise and interact productively with a diverse client and/or co-worker population.|
|BSBWRT301||Write simple documents (E)- plan, draft and finalise a basic document.|
|BSBITU304||Produce spreadsheets (E)- develop spreadsheets through the use of spreadsheet software.|
|BSBINM301||Organise workplace information (E)- organise and apply workplace information in the context of an organisation's work processes and knowledge management systems.|
|BSBINM302||Utilise a knowledge management system (E)- access a knowledge management system, use monitoring and review processes to provide feedback and improve own work practices using the system.|
|BSBFIA301||Maintain financial records (E)- reconcile debtors’ and creditors’ systems, prepare and maintain a general ledger and trial balance, and monitor cash control for accounting purposes.|
Assessments are completed in the student’s own time and may include practical exercises and evaluative tools.
To offer maximum flexibility for individuals and organisations, BSB30115 Certificate III in Business is available with the following study options:
Online Study and support through self-paced, online modules
Studying online has never been easier or more convenient than through AIM’s state-of-the-art virtual campus, MyAIM. You can take each step of your qualification at your own pace, connect with others in online forums, and receive online learning support from AIM’s Student Support and Coaching Services teams.
Completion of the BSB30115 Certificate III in Business provides you with the necessary skills and knowledge to pursue studies at a higher level. Courses of interest might include the BSB42015 Certificate IV in Leadership and Management or the BSB41015 Certificate IV in Human Resources.
You may also consider advancing your qualifications by pursuing a postgraduate pathway towards a full MBA. AIM offers the Graduate Certificate in Management, Graduate Diploma in Management and the Masters of Business Administration. Study is available in both online and face-to-face delivery modes.
For more information, speak to one of our Senior Training Advisors on 1300 658 337.
Entry requirements - There are no course prerequisites. To enrol in this course, you must be 18 years of age at time of enrolment; and demonstrate during the enrolment process that you have the skills and capability to succeed in the course as described in the Student Entry Criteria. Students are required to have a unique email address.
Recognition of Prior Learning (RPL) - Recognition of skills and knowledge gained through previous studies, work and life experiences may be used to award competency for Units of Competency within this qualification. Read more on Recognition of Prior Learning and Credit Transfer or call 1300 658 337.
How to Enrol - Click here for information about how to enrol and for our Student Entry Procedure.
Payment Options - Call 1300 658 337 to learn more about the following payment options and tuition fees.
- Pay upfront for the full cost of your qualification in one easy payment.
- Defer all or part of your tuition fees with flexible payment options through AIM’s finance partner, zipMoney.
- Funding options may be available in your state, please contact us for more information.
Gunnar Habitz is a recent AIM graduate of an advanced diploma. After starting his career as an international sales manager, he enrolled with AIM to progress his management and leadership skills. Although based in Switzerland, he travelled to Sydney for 3 months to complete the face-to-face diploma. Searching for the highest quality management information available in Australia, he eventually chose AIM. Here’s his story.
“AIM works for people who need to combine working life with study.”