The Addressing Difficult Behaviours (Virtual) short course explores the challenges of dealing with individual differences and unique personalities. This course is delivered over 2 x 90 minute online sessions.
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The Advanced Communication short course empowers you with the critical thinking skills to build compelling arguments, engage others and present your ideas with influence and impact. Assert your position, recognise deceptive reasoning and present a substantiated viewpoint with confidence.
The Advanced Communication online short course will equip you with the skills to communicate, discuss and debate complex ideas. Focusing on critical thinking, building compelling arguments and engaging with others, you will learn strategies that enable you to present your ideas with influence and impact.
This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.
The Assertiveness Techniques short course will provide you with personal insight into the way you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and effectively express your views and plans.
This course develops your competency in the implementation of frontline management initiatives, placing emphasis on the development of effective people skills, priority organisation, and operational plans management.
Managing individual productivity, change, team effectiveness, and developing a strategic plan are the basis of this course, which forms a strong foundation for a career in business management and ownership.
Looking to sharpen your leadership skills? Whether you’re seeking your first managerial role or are an existing manager with a desire to upskill, this course equips you with the skills to lead with confidence.
This course is ideal for experienced managers who want to take the next step in their management career, or for those looking to support their existing expertise with a nationally recognised qualification.
Building Team Performance will teach you the skills to develop a performance-based culture through the application of practical tools and strategies. The result will be more engaged employees who are aligned on achieving team goals, meeting performance standards and working collaboratively; raising the performance of the collective team.