The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.
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The Contract Management short course provides a practical guide to managing contracts through exploration of the contract lifecycle; from tendering and negotiating to managing risk and administering contracts. Foster sustainable relationships with suppliers through better management of the tendering and selection process, monitor the performance of suppliers, manage risk and resolve disagreements more effectively.
The Critical Thinking and Problem Solving short course strengthens your ability to objectively analyse and evaluate an issue to solve everyday problems in the workplace. Learn a range of proven tools and techniques you can use to identify challenges and respond to them in a structured and considered manner. Gain practical guidance on how to implement these skills in your workplace to make better decisions aligned to business goals.
The Effective Business Writing short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
This 2-day program begins by shifting participants’ perspective of control from an external one (things happen to me) to an internal one (I make things happen).
The Fast Thinking – Confident Speaking short course will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact.
Finance for Non-Finance Managers is designed for those outside of the Finance function with budget influence and responsibility. It provides a practical guide to analysing financial data and a solid understanding of financial performance. Make better informed fiscal decisions by learning all aspects of financial management from planning through to budget review and reporting on financial outcomes.
This short course helps you understand the fundamentals of finance such as interpreting financial reports, recognising the impact of financial strategies and communicating effectively with finance professionals. With this knowledge, you'll gain the confidence you deal with financial information and transactions.
Frontline Leadership teaches the critical leadership skills needed to get things done. Identify your leadership style and adapt your approach to suit different situations and team needs. Learn how to translate organisational vision into goals that motivate and inspire your team to achieve high performance.