The Effective Business Writing online short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
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Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
This online short course explores the personal impact cycle, and the role that communication plays in perception. You will learn a range of proven communication techniques and strategies, allowing you to develop and maintain successful workplace relationships.
The Fast Thinking – Confident Speaking short course will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact.
The Negotiating Skills short course covers a range of practical tools and techniques to plan for, conduct and follow up on business negotiations. Utilise proven negotiation techniques to persuade others to the strength of your argument and develop techniques for dealing with conflict or deadlocks.
This short course focuses on developing the skills required to plan and deliver effective presentations. You will use a range of tools and techniques to develop your skills in presentation construction, communication and audience engagement.
The Report Writing short course provides you with techniques to create reports and informative documents that are well organised and clearly presented.
The Power of Influence develops the skills that shape opinion, build credibility in the workplace and positively influence people to achieve goals, including those over whom you have no authority. Identify your preferred influencing style and understand the key techniques.