This course develops your competency in the implementation of frontline management initiatives, placing emphasis on the development of effective people skills, priority organisation, and operational plans management.
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This course is ideal for experienced managers who want to take the next step in their management career, or for those looking to support their existing expertise with a nationally recognised qualification.
Building Team Performance will teach you the skills to develop a performance-based culture through the application of practical tools and strategies. The result will be more engaged employees who are aligned on achieving team goals, meeting performance standards and working collaboratively; raising the performance of the collective team.
The Change Management short course covers the step-by-step process for successful change. Understand the various types of change that affect your organisation and apply different models of change in the context of your business. Learn to plan, prepare and implement change with the tools to effectively resolve resistance to the change process.
Coaching and Mentoring will show you how to provide constructive feedback while maintaining trust, using proven approaches that incorporate emotional intelligence and strong interpersonal skills. Create a coaching culture where insight and experience are shared readily to provide the ongoing support your employees need to thrive.
The Design Thinking short course enables you to combine the traditional internal focus on your organisation’s linear objectives and business metrics with an outward creative focus that challenges assumptions and redefines problems to deliver better business outcomes. By putting human beings at the centre of your innovation efforts, you’ll learn how to turn prototypes into high-value solutions at a much faster rate.
Frontline Leadership teaches the critical leadership skills needed to get things done. Identify your leadership style and adapt your approach to suit different situations and team needs. Learn how to translate organisational vision into goals that motivate and inspire your team to achieve high performance.
This course was made with managers in mind, specifically those seeking to enhance the broad-spectrum leadership skills that will support their career development into senior management.
This higher education course is designed with the senior manager in mind and provides a solid grounding and depth of understanding of a broad range of theory, practical business strategies, and applications.
The Implementing Innovation and Continuous Improvement short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.