The AIM Business Leader credential provides you with knowledge to tackle the critical elements of running a growing business. With general managers and owners needing to wear many different hats to succeed, today’s business leaders need to know the numbers, foster innovation and lead continuous improvement to support sustainable growth.
The Business Networking short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
AIM Education & Training's Change Management course covers each step of the planning, preparation and implementation stages of a change process and enables organisations to grow steadily, despite constant pressure from internal and external forces.
Coaching and Mentoring will show you how to provide constructive feedback while maintaining trust, using proven approaches that incorporate emotional intelligence and strong interpersonal skills.
An AIM Communication Leader credential provides you with learning to clearly express your ideas. With the number of stakeholders you interact with on a daily basis sizably increasing in recent years, being able to express your thoughts and opinions with confidence is vital to influence and get things done.
The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.
The Consultative Sales Excellence program will teach your team a proven process for leading masterful sales conversations from “hello” to “let’s go.” This program introduces the strategies and tactics that are the foundation of successful selling, and the key selling skills you need to become a top performer.
The Contract Management short course is designed as a practical guide to managing the implementation and monitoring of contracts. Exploring the contract lifecycle, you will learn the concepts and techniques for tendering, negotiating, managing risk and administering contracts; whilst building sustainable relationships with suppliers.
This short course addresses how to develop, implement and maintain a strategic approach to planning and managing human resources. Your increased ability to identify HR issues and champion improvements will see that HR activities are effectively integrated and aligned with the strategic objectives of your organisation.
The Customer Service Excellence short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to customers.