Upon taking the Google Analytics Delivers Actionable Data Insights course you’ll be able to pull the data you need to make actionable data insights.
The Implementing Innovation and Continuous Improvement short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.
The Insight Selling program teaches sellers how to create conversations based on ideas, inspire with insights, and set themselves and your company apart from the pack. Today's top sellers don't just sell the value of their products and services, they become the value, they educate buyers with ideas and perspectives—an advanced sales technique known as “Insight Selling”.
This three-day course has been created specifically for those involved in designing and developing learning solutions for organisations.
The Introduction to Accounting short course is designed to introduce you to the accounting requirements for Australian organisations. Focusing on the skills to report on financial activity, you will learn key accounting concepts and terminology, the legislative reporting requirements and how to interpret financial data to make business recommendations.
The Introduction to Projects short course provides you with an overview of the tools, techniques and resources you need to plan, develop and implement projects. Covering the phases of the project lifecycle, it provides insight into project planning, budget preparation, stakeholder management, schedule management and project closure and review.
The Key Account Management program helps you turn account growth opportunity into account growth reality. You'll learn how to identify and create new opportunities within your accounts, develop enterprise-level relationships, and protect accounts against competitors. Plus, you’ll get access to the Key Account Planner, a practical tool to accelerate account growth.
This short course addresses the adult language, literacy and numeracy (LLN) considerations that need to be taken into account when delivering work based training and assessment. You will learn tools and techniques to determine the LLN requirements of a training program and modify your training to meet the LLN requirements of your learners.
The workshop has been developed by CPM in response to feedback from Executive level staff within the public sector whose work increasingly involves the negotiation of complex agreements with internal and external stakeholders.
This short course teaches you to apply emotional intelligence through a range of tools and techniques. By understanding the science behind communication, you will find new ways to harness your own emotions and those of others – improve decision-making, behaviour and performance as a result.