This short course explores the end-to-end processes associated with the performance management cycle. From the setting of goals and allocation of work through to performance reviews and recognition, you will learn the skills you need to drive a performance culture and proactively address issues of diminished performance.
The Project Management Fundamentals short course provides the comprehensive foundations you need to effectively initiate and manage workplace projects. Covering the end-to-end project lifecycle, this course gives you practical insight into the critical knowledge areas of the Project Management Body of Knowledge (PMBoK®).
The Project Management Practitioner short course hones in on how to pull together a project by equipping you with a range of proven strategies to manage the governance and integration of composite projects.
The Public Sector Service Delivery and Communication short course helps you to understand, evaluate and report on service strategies and practices. Along with developing your communication skills, this course also teaches practical techniques for giving directions, managing meetings and designing professional presentations.
This program is designed to provide you with the skills, knowledge and techniques to conduct job analysis, implement candidate attraction strategies, effectively assess candidates and make informed selection choices. This practical program will also introduce effective induction and ongoing development processes designed to ensure you retain...
The Report Writing short course provides you with techniques to create reports and informative documents that are well organised and clearly presented.
In taking the highly-interactive Resilience in Self short course, you will be given the tools and strategies to be emotionally resilient to stress, change at work and to life’s challenges in general.
The Risk Management short course will guide you on how to create, implement and evaluate a risk management strategy that supports your organisation's objective and ensures the minimisation of risk.
This short course effectively highlights the need to recognise opportunities to promote an organisations goods and services; even if your role is not primarily sales-based. Not only will you gain an understanding of the psychology of selling, you'll learn how to spot opportunities and convert them into revenue.
Based on groundbreaking work from RAIN Group Center for Sales Research, our Strategic Account Management training teaches you how to grow existing accounts by fostering relationships with key buying influencers across an organization as well as keeping the competition at bay.