The Addressing Difficult Behaviours (Virtual) short course explores the challenges of dealing with individual differences and unique personalities. This course is delivered over 2 x 90 minute online sessions.
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The Advanced Communication online short course will equip you with the skills to communicate, discuss and debate complex ideas. Focusing on critical thinking, building compelling arguments and engaging with others, you will learn strategies that enable you to present your ideas with influence and impact.
The ability to think strategically is a key part of being successful for anyone that has managerial or executive responsibilities. The challenge is to gain the ability to move from the specifics of day-to-day operational service delivery to the much bigger picture overview required in the strategic dimension of our work. This course is delivered over 4 x 90 minute online sessions.
The Business Networking online short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
The Effective Business Writing online short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
This online short course explores the personal impact cycle, and the role that communication plays in perception. You will learn a range of proven communication techniques and strategies, allowing you to develop and maintain successful workplace relationships.
The Fast Thinking – Confident Speaking virtual learning series will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact. This one-day course is delivered through virtual sessions.
In an increasingly digitally-based world, communicating complex ideas and arguments effectively is critical. The Government Writing for Impact virtual series takes participants through the process of constructing clear, effective and persuasive documents. This course is delivered over 3 x 90 minute sessions.