The Customer Service Excellence short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to customers.
Get more from your career with an MBA that goes the extra mile. Learn without limits.
An unrivalled range of professional development courses for new starters and senior leaders alike.
Grow your career with nationally recognised training that will allow you to thrive in any industry.
Designed for ambitious and experienced managers, the Graduate Certificate in Management will bring you one step closer to an MBA. If you are ready to carve out your niche as a business leader, or would like to sure-up your future with some formal management qualifications, the Graduate Certificate in Management from AIM Business School is the perfect place to start.
Designed with the senior manager in mind, the Graduate Diploma is an ideal mid-level postgraduate qualification. The Graduate Diploma in Management provides a solid grounding and depth of understanding of a broad range of theory, practical business strategies and applications.
Designed for the working professional, the AIM Business School TEQSA accredited MBA+ is one of Australia’s quality Master’s degrees backed by AIM’s 75-year heritage. As well as being highly flexible to fit around your life, the MBA+ gives you five years of exclusive benefits that deliver more, long after you graduate.