The Consultative Sales Excellence program will teach your team a proven process for leading masterful sales conversations from “hello” to “let’s go.” This program introduces the strategies and tactics that are the foundation of successful selling, and the key selling skills you need to become a top performer.
The Customer Service Excellence short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to customers.
Designed for ambitious and experienced managers, the Graduate Certificate in Management will bring you one step closer to an MBA. If you are ready to carve out your niche as a business leader, or would like to sure-up your future with some formal management qualifications, the Graduate Certificate in Management from AIM Business School is the perfect place to start.
Designed with the senior manager in mind, the Graduate Diploma is an ideal mid-level postgraduate qualification. The Graduate Diploma in Management provides a solid grounding and depth of understanding of a broad range of theory, practical business strategies and applications.
The Insight Selling program teaches sellers how to create conversations based on ideas, inspire with insights, and set themselves and your company apart from the pack. Today's top sellers don't just sell the value of their products and services, they become the value, they educate buyers with ideas and perspectives—an advanced sales technique known as “Insight Selling”.
The Key Account Management program helps you turn account growth opportunity into account growth reality. You'll learn how to identify and create new opportunities within your accounts, develop enterprise-level relationships, and protect accounts against competitors. Plus, you’ll get access to the Key Account Planner, a practical tool to accelerate account growth.
Designed for the working professional, the AIM Business School TEQSA accredited MBA+ is one of Australia’s quality Master’s degrees backed by AIM’s 75-year heritage. As well as being highly flexible to fit around your life, the MBA+ gives you five years of exclusive benefits that deliver more, long after you graduate.
Masterful Sales Prospecting covers the best ways to prospect, including how to set appointments using a modern, multi-mode, multi-touch, value based outreach methodology. This program will help you to develop and implement a prospecting sequence to consistently generate meetings with your target prospective buyers.