This course develops your competency in the implementation of frontline management initiatives, placing emphasis on the development of effective people skills, priority organisation, and operational plans management.
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Managing individual productivity, change, team effectiveness, and developing a strategic plan are the basis of this course, which forms a strong foundation for a career in business management and ownership.
Looking to sharpen your leadership skills? Whether you’re seeking your first managerial role or are an existing manager with a desire to upskill, this course equips you with the skills to lead with confidence.
Building Team Performance will teach you the skills to develop a performance-based culture through the application of practical tools and strategies. The result will be more engaged employees who are aligned on achieving team goals, meeting performance standards and working collaboratively; raising the performance of the collective team.
The Change Management short course covers the step-by-step process for successful change. Understand the various types of change that affect your organisation and apply different models of change in the context of your business. Learn to plan, prepare and implement change with the tools to effectively resolve resistance to the change process.
Coaching and Mentoring will show you how to provide constructive feedback while maintaining trust, using proven approaches that incorporate emotional intelligence and strong interpersonal skills. Create a coaching culture where insight and experience are shared readily to provide the ongoing support your employees need to thrive.
The Design Thinking short course enables you to combine the traditional internal focus on your organisation’s linear objectives and business metrics with an outward creative focus that challenges assumptions and redefines problems to deliver better business outcomes. By putting human beings at the centre of your innovation efforts, you’ll learn how to turn prototypes into high-value solutions at a much faster rate.
Accelerate your career in management and business with a Double Diploma that sharpens your broad leadership abilities and provides you a thorough understanding of team, change, and strategic management.
Frontline Leadership teaches the critical leadership skills needed to get things done. Identify your leadership style and adapt your approach to suit different situations and team needs. Learn how to translate organisational vision into goals that motivate and inspire your team to achieve high performance.
The Implementing Innovation and Continuous Improvement short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.