Applied Project Management provides a comprehensive understanding of all aspects of the project management lifecycle. Aligned to the Project Management Body of Knowledge (PMBok) industry competency standards, this three-day course is perfect for anyone involved in workplace projects. From initiation and planning through to execution and closure, discover how to manage for consistently successful project outcomes.

The Contract Management short course provides a practical guide to managing contracts through exploration of the contract lifecycle; from tendering and negotiating to managing risk and administering contracts. Foster sustainable relationships with suppliers through better management of the tendering and selection process, monitor the performance of suppliers, manage risk and resolve disagreements more effectively.

Dealing with Difficult Behaviours supports your development as a proficient communicator, so you are adept in dealing with challenging personalities and situations. Equip yourself with the tools necessary to mitigate the cost of conflict through effective communication and mutually beneficial resolutions. Discover a range of proactive and preventative communication techniques and gain the courage to have difficult conversations in the workplace.

Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.