The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.
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The Contract Management short course provides a practical guide to managing contracts through exploration of the contract lifecycle; from tendering and negotiating to managing risk and administering contracts. Foster sustainable relationships with suppliers through better management of the tendering and selection process, monitor the performance of suppliers, manage risk and resolve disagreements more effectively.
The Critical Thinking and Problem Solving short course strengthens your ability to objectively analyse and evaluate an issue to solve everyday problems in the workplace. Learn a range of proven tools and techniques you can use to identify challenges and respond to them in a structured and considered manner. Gain practical guidance on how to implement these skills in your workplace to make better decisions aligned to business goals.
Dealing with Difficult Behaviours supports your development as a proficient communicator, so you are adept in dealing with challenging personalities and situations. Equip yourself with the tools necessary to mitigate the cost of conflict through effective communication and mutually beneficial resolutions. Discover a range of proactive and preventative communication techniques and gain the courage to have difficult conversations in the workplace.
The short course outlines a step-by-step approach to putting together a strong business case. From analysing the variables (timelines, costs, risks vs return) all the way to an implementation plan, learn how to showcase your idea for maximum impact.
The Effective Business Writing short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
AIM's one-day Excel for Business – Advanced Formulas and Functions course builds on your existing knowledge of simple formulas and enables you to use advanced formulas and functions to extract rich management information for business decision-making in diverse areas such as sales, projects, budgets, forecasts, and human resources.
AIM's one-day Excel for Business – Data Handling and Analytics course builds on basic spreadsheeting skills that you have acquired in your workplace and helps you learn how to create a systematic and efficient approach to working with data in Excel.
The Fast Thinking – Confident Speaking short course will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact.