The 9 Habits of Extreme Productivity short course will empower sellers to win back their focus and maximise their earning potential. This is achieved through three core principles: manufacture your own motivation, control your TIME, and execute your work while in the zone.
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An unrivalled range of professional development courses for new starters and senior leaders alike.
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The Business Networking short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
Coaching and Mentoring will show you how to provide constructive feedback while maintaining trust, using proven approaches that incorporate emotional intelligence and strong interpersonal skills. Create a coaching culture where insight and experience are shared readily to provide the ongoing support your employees need to thrive.
The Consultative Sales Excellence program will teach your team a proven process for leading masterful sales conversations from “hello” to “let’s go.” This program introduces the strategies and tactics that are the foundation of successful selling, and the key selling skills you need to become a top performer.
The Critical Thinking and Problem Solving short course strengthens your ability to objectively analyse and evaluate an issue to solve everyday problems in the workplace. Learn a range of proven tools and techniques you can use to identify challenges and respond to them in a structured and considered manner. Gain practical guidance on how to implement these skills in your workplace to make better decisions aligned to business goals.
The Customer Service Excellence short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to customers.
The Insight Selling program teaches sellers how to create conversations based on ideas, inspire with insights, and set themselves and your company apart from the pack. Today's top sellers don't just sell the value of their products and services, they become the value, they educate buyers with ideas and perspectives—an advanced sales technique known as “Insight Selling”.
The Key Account Management program helps you turn account growth opportunity into account growth reality. You'll learn how to identify and create new opportunities within your accounts, develop enterprise-level relationships, and protect accounts against competitors. Plus, you’ll get access to the Key Account Planner, a practical tool to accelerate account growth.
The Negotiation Skills short course covers a range of practical tools and techniques to plan for, conduct and follow up on business negotiations. Utilise proven negotiation techniques to persuade others to the strength of your argument and develop techniques for dealing with conflict or deadlocks.
The Resilience in Self short course will uncover skills and techniques to utilise your strengths and recover from problems and challenges. Acquire the tools and strategies to be emotionally resilient to stress, changes at work and to life’s challenges in general. Gain the ability to remain positive and productive in the workplace, regardless of the demands and changes you face.