This introductory Agile course teaches participants about the Agile mindset, values, principles, and foundational concepts. The content works toward achieving organisational agility without specific focus on any single Agile methodology or framework.
Applied Project Management provides a comprehensive understanding of all aspects of the project management lifecycle. Aligned to the Project Management Body of Knowledge (PMBok) industry competency standards, this three-day course is perfect for anyone involved in workplace projects. From initiation and planning through to execution and closure, discover how to manage for consistently successful project outcomes.
The Certificate IV in Project Management Practice is designed to develop your project management skills and knowledge to be a valuable member of a project management team through a greater focus on involvement in projects rather than managing projects.
Take the lead on your next project with a BSB51415 Diploma of Project Management from the Australian Institute of Management (AIM). This nationally recognised qualification will equip you with a broad range of skills required to plan, lead and execute the end-to-end delivery of projects. Endorsed by the Australian Institute of Project Management, your training with AIM will be a first-class experience, ensuring you are on the best possible path to a successful and enduring career in project management.
The Consultative Sales Excellence program will teach your team a proven process for leading masterful sales conversations from “hello” to “let’s go.” This program introduces the strategies and tactics that are the foundation of successful selling, and the key selling skills you need to become a top performer.
The Customer Service Excellence short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to customers.
Accelerate your career in leadership, management and business with a Double Diploma: BSB51915 Diploma of Leadership and Management + BSB51415 Diploma of Project Management from the Australian Institute of Management (AIM).
The Insight Selling program teaches sellers how to create conversations based on ideas, inspire with insights, and set themselves and your company apart from the pack. Today's top sellers don't just sell the value of their products and services, they become the value, they educate buyers with ideas and perspectives—an advanced sales technique known as “Insight Selling”.
The Introduction to Projects short course provides an overview of the tools, techniques and resources you need to plan, develop and implement projects. Covering all phases of the project lifecycle, you’ll gain insight into project planning, budget preparation, stakeholder management, schedule management and project closure and review – everything you need to successfully contribute to workplace projects.
The Key Account Management program helps you turn account growth opportunity into account growth reality. You'll learn how to identify and create new opportunities within your accounts, develop enterprise-level relationships, and protect accounts against competitors. Plus, you’ll get access to the Key Account Planner, a practical tool to accelerate account growth.