Coaching and Mentoring will show you how to provide constructive feedback while maintaining trust, using proven approaches that incorporate emotional intelligence and strong interpersonal skills. Create a coaching culture where insight and experience are shared readily to provide the ongoing support your employees need to thrive.
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The Design Thinking Essentials virtual learning series explores two perspectives, using it as a precise methodology or using it as a mindset and philosophy, either of which can help organisations understand and solve business issues, leverage growing trends and opportunities, and establish and maintain collaboration and engagement with key stakeholders. This course is delivered over 2 x 90 minute online sessions.
The Design Thinking short course enables you to combine the traditional internal focus on your organisation’s linear objectives and business metrics with an outward creative focus that challenges assumptions and redefines problems to deliver better business outcomes. By putting human beings at the centre of your innovation efforts, you’ll learn how to turn prototypes into high-value solutions at a much faster rate.
Accelerate your career in management and business with a Double Diploma that sharpens your broad leadership abilities and provides you a thorough understanding of team, change, and strategic management.
This 2-day program begins by shifting participants’ perspective of control from an external one (things happen to me) to an internal one (I make things happen).
The rapidly changing demands on public service managers requires you to not only know how to lead and to demonstrate leadership behaviours, but also to “be” a congruent and values-driven leader.
Frontline Leadership teaches the critical leadership skills needed to get things done. Identify your leadership style and adapt your approach to suit different situations and team needs. Learn how to translate organisational vision into goals that motivate and inspire your team to achieve high performance.
Government Writing for Impact is ideal for individuals who have experience writing for government but want to communicate their ideas and policies more efficiently and with greater impact.
In an increasingly digitally-based world, communicating complex ideas and arguments effectively is critical. The Government Writing for Impact virtual series takes participants through the process of constructing clear, effective and persuasive documents. This course is delivered over 3 x 90 minute sessions.
The Implementing Continuous Improvement Virtual Learning Series explores the imperative for all organisations to evaluate current practices, anticipate future needs, and create the conditions necessary for improved ways of working. This course is delivered over 2 x 90 minute online sessions.