The Addressing Difficult Behaviours (Virtual) short course explores the challenges of dealing with individual differences and unique personalities. This course is delivered over 2 x 90 minute online sessions.
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The Advanced Communication online short course will equip you with the skills to communicate, discuss and debate complex ideas. Focusing on critical thinking, building compelling arguments and engaging with others, you will learn strategies that enable you to present your ideas with influence and impact.
The Business Networking online short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
The Effective Business Writing online short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
This online short course explores the personal impact cycle, and the role that communication plays in perception. You will learn a range of proven communication techniques and strategies, allowing you to develop and maintain successful workplace relationships.
The Fast Thinking – Confident Speaking virtual learning series will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact. This one-day course is delivered through virtual sessions.
This certificate is designed to enhance a broad range of skills in designing and developing training programs.
The TAEASS502 - Design and develop assessment tools unit of competency describes the skills and knowledge required to design and to develop assessment tools used to guide the collection of quality evidence, including their application in formative, summative and recognition of prior learning (RPL) assessment.
The TAELLN411 – Address adult language, literacy and numeracy skills unit of competency describes the skills and knowledge a vocational trainer or assessor requires to identify language, literacy and numeracy (LLN) skill requirements of training and the work environment, and to use resources and strategies that meet the needs of the learner group.