The Addressing Difficult Behaviours (Virtual) short course explores the challenges of dealing with individual differences and unique personalities. This course is delivered over 2 x 90 minute online sessions.
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The ability to think strategically is a key part of being successful for anyone that has managerial or executive responsibilities. The challenge is to gain the ability to move from the specifics of day-to-day operational service delivery to the much bigger picture overview required in the strategic dimension of our work. This course is delivered over 4 x 90 minute online sessions.
The Fast Thinking – Confident Speaking virtual learning series will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact. This one-day course is delivered through virtual sessions.
In an increasingly digitally-based world, communicating complex ideas and arguments effectively is critical. The Government Writing for Impact virtual series takes participants through the process of constructing clear, effective and persuasive documents. This course is delivered over 3 x 90 minute sessions.
Combining self-paced online learning, an Everything DiSC Workplace profile, small group coaching and 6 x live-led virtual sessions, People matters provides the opportunity to not just learn about leadership, but to put your learnings into practice.
Empowering others to achieve their best and understanding how to have effective performance conversations are critical skills for today’s leaders. This virtual learning series takes a strengths-based approach to leadership and performance conversations. Over 3 x 150-minute sessions it builds the skills and confidence of supervisors through action learning. Participants will explore contemporary strategies to engage employees and help teams perform at their best.