The Implementing Innovation and Continuous Improvement short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.
The Insight Selling program teaches sellers how to create conversations based on ideas, inspire with insights, and set themselves and your company apart from the pack. Today's top sellers don't just sell the value of their products and services, they become the value, they educate buyers with ideas and perspectives—an advanced sales technique known as “Insight Selling”.
The Introduction to Accounting short course is designed to introduce you to the accounting requirements for Australian organisations. Focusing on the skills to report on financial activity, you will learn key accounting concepts and terminology, the legislative reporting requirements and how to interpret financial data to make business recommendations.
The Introduction to Projects short course provides you with an overview of the tools, techniques and resources you need to plan, develop and implement projects. Covering the phases of the project lifecycle, it provides insight into project planning, budget preparation, stakeholder management, schedule management and project closure and review.
The Key Account Management program helps you turn account growth opportunity into account growth reality. You'll learn how to identify and create new opportunities within your accounts, develop enterprise-level relationships, and protect accounts against competitors. Plus, you’ll get access to the Key Account Planner, a practical tool to accelerate account growth.
This short course teaches you to apply emotional intelligence through a range of tools and techniques. By understanding the science behind communication, you will find new ways to harness your own emotions and those of others – improve decision-making, behaviour and performance as a result.
The Manage Budgets short course introduces key concepts in budgetary planning, implementation and management. It covers all aspects of managing team budgets and financial plans including accurate reporting, monitoring and financial performance review.
The Manage Business Effectively short course puts the spotlight on the manager's role in achieving business outcomes. Whether corporate, government, industry or not-for-profit, this course provides you with the end-to-end processes you need to successfully deliver results while managing operations and driving continuous improvement.
This short course provides you with the skills, knowledge and insight to effectively take the lead in using innovation to realise business outcomes. Combining the freedom of creativity with the discipline of due process, you'll discover the business benefits of promoting innovation and continuous improvement.
In today’s busy organisations where time is a precious commodity, the Manage Meetings short course offers you current and proven ways to maximise your time. It begins with the value of identifying the purpose of your meeting, knowing if a meeting will be beneficial; when, how and where to schedule it and who best to invite.