Dealing with Difficult Behaviours supports your development as a proficient communicator, so you are adept in dealing with challenging personalities and situations. Equip yourself with the tools necessary to mitigate the cost of conflict through effective communication and mutually beneficial resolutions. Discover a range of proactive and preventative communication techniques and gain the courage to have difficult conversations in the workplace.
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The Effective Business Writing short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
This 2-day program begins by shifting participants’ perspective of control from an external one (things happen to me) to an internal one (I make things happen).
AIM's one-day Excel for Business – Advanced Formulas and Functions course builds on your existing knowledge of simple formulas and enables you to use advanced formulas and functions to extract rich management information for business decision-making in diverse areas such as sales, projects, budgets, forecasts, and human resources.
AIM's one-day Excel for Business – Data Handling and Analytics course builds on basic spreadsheeting skills that you have acquired in your workplace and helps you learn how to create a systematic and efficient approach to working with data in Excel.
The Fast Thinking – Confident Speaking short course will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact.
Finance for Non-Finance Managers is designed for those outside of the Finance function with budget influence and responsibility. It provides a practical guide to analysing financial data and a solid understanding of financial performance. Make better informed fiscal decisions by learning all aspects of financial management from planning through to budget review and reporting on financial outcomes.
Frontline Leadership teaches the critical leadership skills needed to get things done. Identify your leadership style and adapt your approach to suit different situations and team needs. Learn how to translate organisational vision into goals that motivate and inspire your team to achieve high performance.