The Contract Management short course provides a practical guide to managing contracts through exploration of the contract lifecycle; from tendering and negotiating to managing risk and administering contracts. Foster sustainable relationships with suppliers through better management of the tendering and selection process, monitor the performance of suppliers, manage risk and resolve disagreements more effectively.
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Dealing with Difficult Behaviours supports your development as a proficient communicator, so you are adept in dealing with challenging personalities and situations. Equip yourself with the tools necessary to mitigate the cost of conflict through effective communication and mutually beneficial resolutions. Discover a range of proactive and preventative communication techniques and gain the courage to have difficult conversations in the workplace.
The short course outlines a step-by-step approach to putting together a strong business case. From analysing the variables (timelines, costs, risks vs return) all the way to an implementation plan, learn how to showcase your idea for maximum impact.
Accelerate your career in leadership and project management with a Double Diploma that sharpens your broad leadership abilities and provides the skills to plan, lead, and execute the end-to-end delivery of projects.
The Effective Business Writing short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
The Fast Thinking – Confident Speaking short course will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact.
The Introduction to Projects short course provides an overview of the tools, techniques and resources you need to plan, develop and implement projects. Covering all phases of the project lifecycle, you’ll gain insight into project planning, budget preparation, stakeholder management, schedule management and project closure and review – everything you need to successfully contribute to workplace projects.
In today’s busy organisations where time is a precious commodity, the Manage Meetings short course offers you current and proven ways to maximise your time. It begins with the value of identifying the purpose of your meeting, knowing if a meeting will be beneficial; when, how and where to schedule it and who best to invite.
The Negotiating Skills short course covers a range of practical tools and techniques to plan for, conduct and follow up on business negotiations. Utilise proven negotiation techniques to persuade others to the strength of your argument and develop techniques for dealing with conflict or deadlocks.