Applied Project Management provides a comprehensive understanding of all aspects of the project management lifecycle. Aligned to the Project Management Body of Knowledge (PMBok) industry competency standards, this three-day course is perfect for anyone involved in workplace projects. From initiation and planning through to execution and closure, discover how to manage for consistently successful project outcomes.
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The Change Management short course covers the step-by-step process for successful change. Understand the various types of change that affect your organisation and apply different models of change in the context of your business. Learn to plan, prepare and implement change with the tools to effectively resolve resistance to the change process.
Coaching and Mentoring will show you how to provide constructive feedback while maintaining trust, using proven approaches that incorporate emotional intelligence and strong interpersonal skills. Create a coaching culture where insight and experience are shared readily to provide the ongoing support your employees need to thrive.
Dealing with Difficult Behaviours supports your development as a proficient communicator, so you are adept in dealing with challenging personalities and situations. Equip yourself with the tools necessary to mitigate the cost of conflict through effective communication and mutually beneficial resolutions. Discover a range of proactive and preventative communication techniques and gain the courage to have difficult conversations in the workplace.
The Effective Business Writing short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
The Manage Performance Effectively short course provides the essential skills you need to successfully manage yourself while also leading your team. Focusing on workplace learning, self and team effectiveness, you’ll learn proven techniques for driving performance and consistently delivering results. Recognising that performance sometimes slips, you’ll also gain insight and tools to positively and proactively manage diminished performance.