The Addressing Difficult Behaviours (Virtual) short course explores the challenges of dealing with individual differences and unique personalities. This course is delivered over 2 x 90 minute online sessions.
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The Advanced Communication short course empowers you with the critical thinking skills to build compelling arguments, engage others and present your ideas with influence and impact. Assert your position, recognise deceptive reasoning and present a substantiated viewpoint with confidence.
The Advanced Communication online short course will equip you with the skills to communicate, discuss and debate complex ideas. Focusing on critical thinking, building compelling arguments and engaging with others, you will learn strategies that enable you to present your ideas with influence and impact.
This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.
In this program we explore the concept of strategic thinking from a number of different perspectives, and we argue that strategic thinking plays a far greater role in our individual success and effectiveness, whether at home or in the workplace, than is commonly acknowledged
The ability to think strategically is a key part of being successful for anyone that has managerial or executive responsibilities. The challenge is to gain the ability to move from the specifics of day-to-day operational service delivery to the much bigger picture overview required in the strategic dimension of our work. This course is delivered over 4 x 90 minute online sessions.
The Assertiveness Techniques short course will provide you with personal insight into the way you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and effectively express your views and plans.
The Business Networking short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
The Business Networking online short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.