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The Advanced Communication short course empowers you with the critical thinking skills to build compelling arguments, engage others and present your ideas with influence and impact.  Assert your position, recognise deceptive reasoning and present a substantiated viewpoint with confidence.

This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.

The Assertiveness Techniques short course will provide you with personal insight into the way you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and effectively express your views and plans.

Dealing with Difficult Behaviours supports your development as a proficient communicator, so you are adept in dealing with challenging personalities and situations. Equip yourself with the tools necessary to mitigate the cost of conflict through effective communication and mutually beneficial resolutions. Discover a range of proactive and preventative communication techniques and gain the courage to have difficult conversations in the workplace.