This course develops your competency in the implementation of frontline management initiatives, placing emphasis on the development of effective people skills, priority organisation, and operational plans management.
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MBA
Get more from your career with a flexible online MBA that goes the extra mile. Learn without limits.
Qualifications
Grow your career with nationally recognised online training that will allow you to thrive in any industry.
Online Courses
An unrivalled range of online professional development courses and virtual training solutions.
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Building Team Performance will teach you the skills to develop a performance-based culture through the application of practical tools and strategies. The result will be more engaged employees who are aligned on achieving team goals, meeting performance standards and working collaboratively; raising the performance of the collective team.
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The Change Management short course covers the step-by-step process for successful change. Understand the various types of change that affect your organisation and apply different models of change in the context of your business. Learn to plan, prepare and implement change with the tools to effectively resolve resistance to the change process.
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Coaching and Mentoring will show you how to provide constructive feedback while maintaining trust, using proven approaches that incorporate emotional intelligence and strong interpersonal skills. Create a coaching culture where insight and experience are shared readily to provide the ongoing support your employees need to thrive.
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The Design Thinking short course enables you to combine the traditional internal focus on your organisation’s linear objectives and business metrics with an outward creative focus that challenges assumptions and redefines problems to deliver better business outcomes. By putting human beings at the centre of your innovation efforts, you’ll learn how to turn prototypes into high-value solutions at a much faster rate.
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Frontline Leadership teaches the critical leadership skills needed to get things done. Identify your leadership style and adapt your approach to suit different situations and team needs. Learn how to translate organisational vision into goals that motivate and inspire your team to achieve high performance.
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The Implementing Innovation and Continuous Improvement short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.
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The Implementing Innovation and Continuous Improvement online short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.
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Leading with Emotional Intelligence shows you how to harness your own emotions and those of others to enhance decision-making, improve behaviour and facilitate high performance. Including a Genos Emotional Intelligence Report, you’ll become aware of how your emotions directly impact those around you, both in work and personal lives.
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The Manage Business Effectively short course puts the spotlight on the manager's role in achieving business outcomes. Whether corporate, government, industry or not-for-profit, this course provides you with the end-to-end processes you need to successfully deliver results while managing operations and driving continuous improvement.
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