The Addressing Difficult Behaviours Virtual Learning Series explores the complexities and challenges of dealing with individual differences and unique personalities. This course is delivered over 2 x 90 minute online sessions across 2 days.
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The ability to think strategically is a key part of being successful for anyone that has managerial or executive responsibilities. The challenge is to gain the ability to move from the specifics of day-to-day operational service delivery to the much bigger picture overview required in the strategic dimension of our work. This course is delivered over 4 x 90 minute online sessions across 4 days.
The Certificate IV in Human Resources will prepare you for supporting HR functions for a business unit or across the wider organisation.
The Certificate IV in Project Management Practice is designed to develop your project management skills and knowledge to be a valuable member of a project management team through a greater focus on involvement in projects rather than managing projects.
The Certificate IV in Leadership and Management develops the competency of individuals who are taking on responsibility for the implementation of frontline management initiatives. The qualification places particular emphasis on developing effective people skills, managing and leading a team, developing priorities and managing operational plans.
The Consultative Sales Excellence virtual learning series introduces the strategies and tactics that are the foundation of successful selling, and the key selling skills needed to become a top sales performer. This course is delivered over 3 x 90 minute online sessions across 1 day.
The Design Thinking Essentials virtual learning series explores two perspectives, using it as a precise methodology or using it as a mindset and philosophy, either of which can help organisations understand and solve business issues, leverage growing trends and opportunities, and establish and maintain collaboration and engagement with key stakeholders. This course is delivered over 2 x 90 minute online sessions across 2 days.
In an increasingly digitally-based world, communicating complex ideas and arguments effectively is critical. The Government Writing for Impact virtual series takes participants through the process of constructing clear, effective and persuasive documents. This course is delivered over 3 x 90 minute sessions across 3 days.
The Implementing Continuous Improvement Virtual Learning Series explores the imperative for all organisations to evaluate current practices, anticipate future needs, and create the conditions necessary for improved ways of working. This course is delivered over 2 x 90 minute online sessions across 2 days.
The Introduction to Agile Virtual Learning Series explores the principles and practices of working in an agile environment to deliver business outcomes. This course is delivered over 2 x 90 minute online sessions across 2 days.