The Addressing Difficult Behaviours (Virtual) short course explores the challenges of dealing with individual differences and unique personalities. This course is delivered over 2 x 90 minute online sessions.
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The Fast Thinking – Confident Speaking virtual learning series will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact. This one-day course is delivered through virtual sessions.