In the 7 Skills for Sales Success course, you will work through challenge scenarios around each skill, recording progress in the provided toolkit so you can review regularly to document new customer information, new techniques and strategies, and new development goals to further boost your sales career.
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The Advanced Communication short course empowers you with the critical thinking skills to build compelling arguments, engage others and present your ideas with influence and impact. Assert your position, recognise deceptive reasoning and present a substantiated viewpoint with confidence.
The Advanced Communication online short course will equip you with the skills to communicate, discuss and debate complex ideas. Focusing on critical thinking, building compelling arguments and engaging with others, you will learn strategies that enable you to present your ideas with influence and impact.
This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.
The Assertiveness Techniques short course will provide you with personal insight into the way you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and effectively express your views and plans.
The Business Networking short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
The Business Networking online short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.
The Consultative Sales Excellence program will teach your team a proven process for leading masterful sales conversations from “hello” to “let’s go.” This program introduces the strategies and tactics that are the foundation of successful selling, and the key selling skills you need to become a top performer.
Dealing with Difficult Behaviours supports your development as a proficient communicator, so you are adept in dealing with challenging personalities and situations. Equip yourself with the tools necessary to mitigate the cost of conflict through effective communication and mutually beneficial resolutions. Discover a range of proactive and preventative communication techniques and gain the courage to have difficult conversations in the workplace.