Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
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This online short course explores the personal impact cycle, and the role that communication plays in perception. You will learn a range of proven communication techniques and strategies, allowing you to develop and maintain successful workplace relationships.
The Effective Workplace Relationships short course is designed to build your interpersonal skills and assist you in becoming a more effective communicator. Focusing on communication and behaviour, you will learn strategies to be more responsive to others and to foster positive workplace relationships.
Frontline Leadership teaches the critical leadership skills needed to get things done. Identify your leadership style and adapt your approach to suit different situations and team needs. Learn how to translate organisational vision into goals that motivate and inspire your team to achieve high performance.
The Implementing Innovation and Continuous Improvement online short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.
Leading with Emotional Intelligence shows you how to harness your own emotions and those of others to enhance decision-making, improve behaviour and facilitate high performance. Including a Genos Emotional Intelligence Report, you’ll become aware of how your emotions directly impact those around you, both in work and personal lives.
The Manage Business Effectively online short course puts the spotlight on the manager's role in achieving business outcomes. Whether corporate, government, industry or not-for-profit, this course provides you with the end-to-end processes you need to successfully deliver results while managing operations and driving continuous improvement.
This online short course provides you with the skills, knowledge and insight to effectively take the lead in using innovation to realise business outcomes. Combining the freedom of creativity with the discipline of due process, you'll discover the business benefits of promoting innovation and continuous improvement.
In today’s busy organisations where time is a precious commodity, the Manage Meetings short course offers you current and proven ways to maximise your time. It begins with the value of identifying the purpose of your meeting, knowing if a meeting will be beneficial; when, how and where to schedule it and who best to invite.
The Manage People Effectively short course shows how to best engage your staff, create meaningful relationships and facilitate team cohesion by using emotional intelligence in your leadership communication and behaviour. Including a Genos Emotional Intelligence Report, you’ll become aware of how your interactions with others directly impact your ability to influence those around you.