The Effective Business Writing onlnie short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.
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Effective Communication provides the skills and tools to express your thoughts and opinions with confidence and conviction. Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
This online short course explores the personal impact cycle, and the role that communication plays in perception. You will learn a range of proven communication techniques and strategies, allowing you to develop and maintain successful workplace relationships.
The Insight Selling program teaches sellers how to create conversations based on ideas, inspire with insights, and set themselves and your company apart from the pack. Today's top sellers don't just sell the value of their products and services, they become the value, they educate buyers with ideas and perspectives—an advanced sales technique known as “Insight Selling”.
The Key Account Management program helps you turn account growth opportunity into account growth reality. You'll learn how to identify and create new opportunities within your accounts, develop enterprise-level relationships, and protect accounts against competitors. Plus, you’ll get access to the Key Account Planner, a practical tool to accelerate account growth.
In today’s busy organisations where time is a precious commodity, the Manage Meetings short course offers you current and proven ways to maximise your time. It begins with the value of identifying the purpose of your meeting, knowing if a meeting will be beneficial; when, how and where to schedule it and who best to invite.
Masterful Sales Prospecting covers the best ways to prospect, including how to set appointments using a modern, multi-mode, multi-touch, value based outreach methodology. This program will help you to develop and implement a prospecting sequence to consistently generate meetings with your target prospective buyers.
This short course focuses on developing the skills required to plan and deliver effective presentations. You will use a range of tools and techniques to develop your skills in presentation construction, communication and audience engagement.
The Report Writing short course provides you with techniques to create reports and informative documents that are well organised and clearly presented.
The Power of Influence develops the skills that shape opinion, build credibility in the workplace and positively influence people to achieve goals, including those over whom you have no authority. Identify your preferred influencing style and understand the key techniques.