The AIM Sales Leader credential develops the skills to lead masterful sales conversations and grow key accounts. Incorporating research and training from the RAIN Group, an AIM Sales Leader credential equips you with the tools and techniques to provide insight, push thinking and bring new ideas to the table.
The Advanced Communication short course empowers you with the critical thinking skills to build compelling arguments, engage others and present your ideas with influence and impact.
The Advanced Communication short course will equip you with the skills to communicate, discuss and debate complex ideas. Focusing on critical thinking, building compelling arguments and engaging with others, you will learn strategies that enable you to present your ideas with influence and impact.
This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.
The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and effectively express your views and plans.
An AIM Communication Leader credential provides you with learning to clearly express your ideas. With the number of stakeholders you interact with on a daily basis sizably increasing in recent years, being able to express your thoughts and opinions with confidence is vital to influence and get things done.
The Consultative Sales Excellence program will teach your team a proven process for leading masterful sales conversations from “hello” to “let’s go.” This program introduces the strategies and tactics that are the foundation of successful selling, and the key selling skills you need to become a top performer.
The Customer Service Excellence short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to customers.
This short course helps you develop the skills required to formulate strong business cases, as well as other objective-driven submissions.
The Effective Business Writing short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents.