The AIM Sales Leader credential develops the skills to lead masterful sales conversations and grow key accounts. Incorporating research and training from the RAIN Group, an AIM Sales Leader credential equips you with the tools and techniques to provide insight, push thinking and bring new ideas to the table.
The Advanced Communication short course empowers you with the critical thinking skills to build compelling arguments, engage others and present your ideas with influence and impact.
The Advanced Communication short course will equip you with the skills to communicate, discuss and debate complex ideas. Focusing on critical thinking, building compelling arguments and engaging with others, you will learn strategies that enable you to present your ideas with influence and impact.
This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.
The Analyse and Present Research Information short course focuses on practical research methodologies and analysis techniques. It provides an end-to-end exploration from research planning through to analysis and the compilation and presentation of findings.
The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and effectively express your views and plans.
The Building Client Relationships short course provides valuable insight into building sales, retaining business and increasing referrals through the development of successful long-term client relationships. It explores how to identify, differentiate and customise solutions with new and existing clients and how to leverage enhanced...
An AIM Communication Leader credential provides you with learning to clearly express your ideas. With the number of stakeholders you interact with on a daily basis sizably increasing in recent years, being able to express your thoughts and opinions with confidence is vital to influence and get things done.
The Customer Service short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to...