This short course explores the personal impact cycle, and the role that communication plays in perception. You will learn a range of proven communication techniques and strategies, allowing you to develop and maintain successful workplace relationships.
In today’s busy organisations where time is a precious commodity, the Manage Meetings short course offers you current and proven ways to maximise your time. It begins with the value of identifying the purpose of your meeting, knowing if a meeting will be beneficial; when, how and where to schedule it and who best to invite.
The Negotiating Skills short course explores a variety of proven techniques that you can use in your negotiations with others. It equips you with practical tools for managing negotiations and achieving win/win solutions.
This short course focuses on developing the skills required to plan and deliver effective presentations. You will use a range of tools and techniques to develop your skills in presentation construction, communication and audience engagement.
The Report Writing short course provides you with techniques to create reports and informative documents that are well organised and clearly presented.
The Power of Influence short course will provide you with the skills to influence and build credibility in the workplace. You will learn techniques that will enable you to influence a diverse range of people and situations, including those over whom you have no authority.
The Writing Persuasive Documents short course develops your talent for producing compelling and influential copy. Exploring a range of techniques and styles, you'll gain the skills you need to express ideas in ways that engage audiences and inspire action.