The 9 Habits of Extreme Productivity short course will empower sellers to win back their focus and maximise their earning potential. This is achieved through three core principles: manufacture your own motivation, control your TIME, and execute your work while in the zone.
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Building Team Performance will teach you the skills to develop a performance-based culture through the application of practical tools and strategies. The result will be more engaged employees who are aligned on achieving team goals, meeting performance standards and working collaboratively; raising the performance of the collective team.
The Change Management short course covers the step-by-step process for successful change. Understand the various types of change that affect your organisation and apply different models of change in the context of your business. Learn to plan, prepare and implement change with the tools to effectively resolve resistance to the change process.
The Consultative Sales Excellence program will teach your team a proven process for leading masterful sales conversations from “hello” to “let’s go.” This program introduces the strategies and tactics that are the foundation of successful selling, and the key selling skills you need to become a top performer.
The Customer Service Excellence short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to customers.
The Design Thinking short course enables you to combine the traditional internal focus on your organisation’s linear objectives and business metrics with an outward creative focus that challenges assumptions and redefines problems to deliver better business outcomes. By putting human beings at the centre of your innovation efforts, you’ll learn how to turn prototypes into high-value solutions at a much faster rate.
The Effective Workplace Relationships short course is designed to build your interpersonal skills and assist you in becoming a more effective communicator. Focusing on communication and behaviour, you will learn strategies to be more responsive to others and to foster positive workplace relationships.
Frontline Leadership teaches the critical leadership skills needed to get things done. Identify your leadership style and adapt your approach to suit different situations and team needs. Learn how to translate organisational vision into goals that motivate and inspire your team to achieve high performance.
The High Performance Sales Coaching program teaches sales leaders how to help sellers and professionals achieve their greatest sales potential and get the most out of each sales opportunity.
The Implementing Innovation and Continuous Improvement online short course harnesses skills in innovative thinking, as well as identifying, analysing and driving opportunities for organisational improvement.