The AIM Sales Leader credential develops the skills to lead masterful sales conversations and grow key accounts. Incorporating research and training from the RAIN Group, an AIM Sales Leader credential equips you with the tools and techniques to provide insight, push thinking and bring new ideas to the table.
Building New Leadership: performing at the executive level is a three-day program for recently promoted or acting Public Sector Managers.
AIM's Consultative Sales Excellence teaches participants strategies essential to successful selling, and the key skills needed to become a top performer.
The Customer Service short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to...
The Ethics and Governance short course is designed to improve your understanding of ethical behaviour at both the individual and organisational levels. Focusing on interpreting legislation, policies and procedures to make ethical decisions; this program will also introduce practical strategies for managing potential conflicts of interest in the...
The rapidly changing demands on public service managers requires you to not only know how to lead and to demonstrate leadership behaviours, but also to “be” a congruent and values-driven leader.
AIM's High Performance Sales Coaching course introduces participants to the 5 roles of sales coaching and the conversations coaches need to lead to unleash the potential of their teams.
AIM's Insight Selling teaches sellers how to create conversations based on ideas. When sellers bring valuable ideas to buyers, they strengthen relationships and win more sales.
Leading with Mastery and Insight: building your emotional and social intelligence for leadership' is a three-day program designed for experienced EL1 & EL2 leaders (and equivalents).