The Building Client Relationships short course provides valuable insight into building sales, retaining business and increasing referrals through the development of successful long-term client relationships. It explores how to identify, differentiate and customise solutions with new and existing clients and how to leverage enhanced...
The Customer Service short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to...
Nothing has changed more in sales in the last decade than prospecting. It's more difficult than ever to get through and get meetings. Based on groundbreaking work from RAIN Group Center for Sales Research, we've cracked the code on what works and what doesn't in order to breakthrough to top executives, secure meetings, and win sales.
The Essential Selling Skills short course provides you with the framework to manage your sales activities and the practical skills to identify prospects and present compelling solutions. You will learn techniques to successfully identify and negotiate sales opportunities to improve your sales results.
AIM's Foundations of Consultative Selling teaches participants strategies essential to successful selling, and the key skills needed to become a top performer.
The Key Account Management short course will provide you with the tools and techniques to develop and implement tailored key account management strategies for your organisation.
This short course effectively highlights the need to recognise opportunities to promote an organisations goods and services; even if your role is not primarily sales-based. Not only will you gain an understanding of the psychology of selling, you'll learn how to spot opportunities and convert them into revenue.
Based on groundbreaking work from RAIN Group Center for Sales Research, our Strategic Account Management training teaches you how to grow existing accounts by fostering relationships with key buying influencers across an organization as well as keeping the competition at bay.