Blog
In a noisy world, it can be easy for leaders to equate impact with how much they talk. Less is thought about the power of silence. Silence is a communication device, just like listening and talking, which when used wisely can increase a leader’s impact.
Emotional intelligence also known as EI, describes a person’s or team’s ability to recognise emotions, to understand their powerful effect, and to use that information to guide thinking and behaviour. As a leader wishing to build an emotionally intelligent team, you need to focus on building emotional intelligent individuals first.
