Zena has worked in education and training for over 15 years. She is also an accomplished firefighter with over 22 years' experience and was one of the first 10 females in an operational leadership role within her organisation. Consequently, she has gained unique insights in management, leadership, and resilience. The challenges of her varied workplaces have developed her abilities as a facilitator in the areas of resilience and mental health. Often described as "passionate and engaging", her diverse experiences add to her down-to-earth and genuine style of facilitation.